Alok heads Damco’s Salesforce Practice and has over a decade of rich experience in setting up practice teams, designing enterprise scale products/ solutions, and sustained business growth of Business Units. Alok is a seasoned IT professional with a proven track record of successfully starting and driving several Salesforce partners programs and technology teams to deliver value across the Salesforce ecosystem. A huge number of engagements under his leadership helps him to understand customer requirements and craft high-impact business solutions on Salesforce based products and platforms.
Posts from Alok Khandelwal
Salesforce
Strengthening Your Salesforce Plan: How Salesforce Managed Service Providers Can Add Value
Apr 5, 2024 | 4 Min Read
The effective management of a Salesforce platform can lead a business toward accelerated success. With companies
Salesforce
Making Financial Services Firms Thrive Amidst Challenges: Strategies for Success with Salesforce Financial Services Cloud
Mar 14, 2024 | 4 Min Read
A competitive market along with a challenging economic climate has made it tough for financial services
Salesforce
Seamless Data Migration: Best Practices in Salesforce Implementation Services
Mar 12, 2024 | 5 Min Read
Salesforce CRM is a robust tool with countless applications. Businesses invest in CRM implementation with the
Salesforce
From Inbox to Insights: Harnessing the Full Potential of Salesforce Outlook Integration
Mar 11, 2024 | 4 Min Read
CRMs like Salesforce are renowned for helping sales representatives in carrying out their jobs to the
Salesforce
How Salesforce Professionals Can Use AI to Supercharge Productivity
Mar 8, 2024 | 4 Min Read
Artificial Intelligence (AI) is rapidly altering the way we live and work. Software powered by AI
Salesforce
Empowering Small Businesses: The Role of Loan Management Software in Microfinance
Feb 29, 2024 | 4 Min Read
Microfinancing plays a pivotal role in facilitating financial inclusion and helping individuals and small businesses with
Salesforce
Better Sales Revenue: Unleashing the Full Potential of Salesforce Sales Cloud with Responsive Managed Services
Feb 28, 2024 | 4 Min Read
When it comes to meeting customer expectations and driving accelerated sales revenue, Salesforce Sales Cloud is
Salesforce
Scaling up Sales Team: How Salesforce Sales Cloud Implementation Can Help Small Businesses
Feb 8, 2024 | 5 Min Read
When it comes to running a small growing business, the business owners and employees have to
Salesforce
6 Questions You Should Ask Before Selecting A Salesforce Managed Service Provider
Jan 31, 2024 | 4 Min Read
Salesforce CRM has emerged as one of the topmost strategic tools to help businesses in their
Salesforce
From Business Ideas to App: The Lifecycle of Salesforce AppExchange Development
Jan 25, 2024 | 5 Min Read
Establishing a seamless development lifecycle is pivotal when it comes to developing an app. Experienced software
Salesforce
Optimizing Customer-facing Processes with Salesforce Integration Services
Jan 23, 2024 | 4 Min Read
Organizations are always on the lookout for ways to improve customer experience by streamlining customer-facing processes
Salesforce
Outperforming Competition: How Salesforce Service Cloud Implementation Empowers Financial Services Companies
Jan 19, 2024 | 5 Min Read
Consumers in the financial services industry today have increasingly higher standards, expecting outstanding experiences, convenience, and
Salesforce
Patient Acquisition and Retention: Salesforce Sales Cloud Strategies for Healthcare Businesses
Jan 16, 2024 | 4 Min Read
As the healthcare industry is evolving, it is becoming more and more dependent on technology. From
Salesforce
Cracking the Recruitment Code: Strategies for Hiring Exceptional Salesforce Developers
Jan 11, 2024 | 4 Min Read
Leveraging Salesforce has become a necessity for organizations looking to carve a niche for themselves in
Salesforce
Overcoming Challenges in Salesforce Development Services
Jan 3, 2024 | 4 Min Read
Used by 150,000 companies across the globe, Salesforce CRM aims to save time and effort and
Salesforce
Navigating Integration Challenges Of Salesforce Marketing Cloud CRM
Jan 2, 2024 | 4 Min Read
In the dynamic realm of customer relationship management (CRM), Salesforce Marketing Cloud (SFMC) stands out as
Salesforce
Better Service Operations: Overcoming Systems Integration Challenges For Field Service Management Software
Dec 27, 2023 | 4 Min Read
Efficient field service management cannot be ignored in the dynamic world of service-oriented companies that aim
Salesforce
Measuring Technology Upgrade ROI: The Business Impact of Salesforce Lightning Migration
Dec 26, 2023 | 5 Min Read
Transition to Salesforce Lightning is one of the most important recent advancements within the Salesforce ecosystem.
Salesforce
Next-Gen Salesforce: A Closer Look at Generative AI's Role in Sales and Customer Service Evolution
Dec 15, 2023 | 4 Min Read
Maintaining a competitive edge is vital in the ever-evolving landscape of customer relationship management (CRM). With
Salesforce
Data Cleansing and Migration: The Foundation for a Successful Salesforce Implementation
Nov 24, 2023 | 5 Min Read
The success of a Salesforce implementation depends largely on the quality of data that powers it.
Salesforce
New Year, New Salesforce Interface: The Case for Lightning Migration from Classic
Nov 23, 2023 | 5 Min Read
As we approach the end of the current year, it’s a great opportunity for businesses to
Salesforce
Salesforce Sales Cloud ROI Assessment: Uncovering the Hidden Values from a Successful Implementation
Nov 22, 2023 | 5 Min Read
Salesforce Sales Cloud is the most sought-after solution for organizations looking to improve their sales and
Salesforce
Salesforce Integration Best Practices: Connecting the Dots To Unlock the Full Potential of Salesforce
Nov 16, 2023 | 4 Min Read
Salesforce has emerged as an industry leader when it comes to managing customer relationships, data, and
Salesforce
A Comprehensive Guide to Conducting a Salesforce Audit for Peak Performance and ROI Optimization
Nov 9, 2023 | 4 Min Read
Salesforce has become the go-to CRM platform for businesses across the globe, and for good reason.
Salesforce
Salesforce Marketing Cloud Summer 2023 Release: New Features to Look Out For!
Nov 8, 2023 | 5 Min Read
Salesforce Marketing Cloud has been a game-changer for businesses across the globe, providing robust tools and
Salesforce
The Role of Salesforce Managed Services in Proactive Cost Management: A Smart Approach To Optimization and Business Growth
Nov 7, 2023 | 5 Min Read
When it comes to streamlining sales, marketing, and customer service operations, there is no better option
Salesforce
Beyond Personalization: Transforming Field Service Management Software with Generative Artificial Intelligence
Nov 6, 2023 | 4 Min Read
Businesses need constant innovation and optimization to stay ahead of the competition, and field service management
Salesforce
Salesforce Implementation Partners vs. Salesforce Consulting Partners: Which One Do You Need?
Nov 3, 2023 | 4 Min Read
The success of your Salesforce CRM journey relies on finding the right partner. Whether you’re considering
Salesforce
The Future of Appliance Manufacturing Firms: Integrating Field Service Management Technology
Oct 26, 2023 | 5 Min Read
In the current corporate climate, appliance manufacturing and servicing companies face increasing challenges in ensuring efficiency,
Salesforce
Unlocking Savings in Salesforce Maintenance: The Role of Outsourcing in Salesforce Support
Oct 25, 2023 | 5 Min Read
In today’s corporate landscape, Salesforce has become synonymous with efficient customer relationship management. This powerful platform
Salesforce
Salesforce Audit Insights: Where to Find Untapped Growth Opportunities
Oct 23, 2023 | 4 Min Read
In the dynamic business world, where agility and efficiency are crucial, organizations need to constantly evaluate
Salesforce
Streamlining Multi-Channel Marketing: Why Salesforce Marketing Cloud is Ideal for Businesses of All Sizes
Oct 20, 2023 | 5 Min Read
In the modern digital world, businesses are often faced with the challenge of reaching their target
Salesforce
Winning the Holiday Rush: Salesforce CRM's AI and Real-Time Data Strategies for eCommerce Companies
Oct 19, 2023 | 4 Min Read
The holiday season is one of the most awaited and important times of the year for
Salesforce
How to Leverage Salesforce AppExchange to Maximize the Efficiency of Your CRM
Oct 3, 2023 | 5 Min Read
Salesforce AppExchange plays a central role in the Salesforce ecosystem and is a valuable resource for
Salesforce
Outsourcing Salesforce Administration Services: Unlocking Better Salesforce Experience For Your Business
Sep 29, 2023 | 5 Min Read
Having an expert Salesforce administrator in your team will not only improve overall performance but also
Salesforce
Mastering Workforce Optimization with Field Service Management Software: A Comprehensive Guide
Sep 28, 2023 | 4 Min Read
In the rapidly evolving business landscape of today, workforce optimization is a crucial factor in achieving
Salesforce
Your Agile Salesforce Dream Team: Building it with On-Demand Administrators
Sep 27, 2023 | 4 Min Read
Salesforce implementation is a game-changer for businesses. However, when it comes to maintaining and supporting the
Salesforce
Accelerating Salesforce Adoption: How To Know Your User Training Is Effective?
Aug 29, 2023 | 5 Min Read
With the number of Salesforce users increasing everyday to over 150,000, the popularity of the platform
Salesforce
Small Business, Big Results: The On-Demand Salesforce Administrator Advantage
Aug 28, 2023 | 5 Min Read
Salesforce administrators handle multiple priorities at once. They are adept in all the aspects of integration
Salesforce
Unlocking Salesforce Potential: How to Choose Your Ideal Implementation Partner
Aug 18, 2023 | 5 Min Read
An important factor in the success of a Salesforce project is choosing the right implementation partner.
Salesforce
Tailoring Success: How Salesforce Development Services Elevate Your CRM Customization
Aug 17, 2023 | 5 Min Read
The default feature of Salesforce makes it challenging to handle the large amounts of data that
Salesforce
The Growth Accelerator Your Business Needs: Salesforce Application Development Services
Jul 28, 2023 | 4 Min Read
It is vital for organizations to indulge themselves in efficient app development to perform well in
Salesforce
Crafting Your Perfect CRM: How to Customize Salesforce Lightning And Make it Your Own
Jul 27, 2023 | 5 Min Read
An intuitive and modern user interface (UI), Salesforce Lightning Experience is designed to offer a visually
Salesforce
In-House vs. Outsourced Salesforce Development Services: Finding the Perfect Fit
Jul 26, 2023 | 5 Min Read
A great tool for businesses of all sizes and industries, Salesforce CRM provides organizations with a
Salesforce
Mastering the Lightning Experience: Insider Tips for Transitioning from Salesforce Classic
Jul 25, 2023 | 5 Min Read
The next generation of Salesforce— Lightning includes the robust Lightning platform for quick and easy app
Salesforce
Empowering Field Operation Teams: How Field Service Management Solutions Have Become Game-Changers
Jul 21, 2023 | 6 Min Read
When it comes to efficiently meeting the demands of customers and providing them with timely service,
Salesforce
Unleashing the Power of Field Service Management Software: A Roadmap for Business Success
Jul 6, 2023 | 5 Min Read
For business owners, selecting the right field service management software is a crucial decision. Businesses spend
Salesforce
Make Your Field Sales Management Better: 5 Strategies To Outperform
Jun 29, 2023 | 4 Min Read
You need effective field sales management to ensure that your field sales team perforIrrespective of which
Salesforce
Field Sales Management Software vs. CRM: Understanding the Distinctions
Jun 26, 2023 | 5 Min Read
While searching for sales management software, businesses tend to think of CRM or Customer Relationship Management.
Salesforce
Transformed And Accelerated Sales Cycles: How a Field Sales Management Solution Can Drive Success
Jun 21, 2023 | 5 Min Read
In today’s highly competitive business landscape, organizations strive to gain a competitive edge and drive sustainable
Salesforce
Scaling Your Salesforce Operations: Remote Administration as a Growth Enabler
Jun 19, 2023 | 5 Min Read
Salesforce is one of the most common and the most powerful tools utilized by businesses. However,
Salesforce
Assessing Potential of Salesforce Einstein GPT: Revolutionizing AI in CRM
Jun 18, 2023 | 5 Min Read
Salesforce Einstein GPT is a new entrant in the growing list of AI-powered chatbots and is
Salesforce
Make Your CRM Future-Ready: Migrate from Salesforce Classic to Lightning
Jun 16, 2023 | 4 Min Read
Classic and Lightning are the two common versions of the Salesforce CRM UI. The newer Salesforce
Salesforce
The Transformative Benefits of Salesforce Training: Unleashing More User Adoption-led Success
Jun 14, 2023 | 5 Min Read
Having an organized and streamlined sales process is crucial for both big and small companies to
Salesforce
Outsourcing Salesforce Support: Focus on Growth While Adapting to Changing Business Needs
Jun 13, 2023 | 5 Min Read
Salesforce CRM continuously keeps improving and introducing new features and functionalities for its users. Recent years
Salesforce
Enhance Customer Satisfaction With Streamlined Customer Service: 5 Ways Salesforce Service Cloud Can Help You
Jun 2, 2023 | 5 Min Read
Delivering consistent shopping experiences during all customer touchpoints, be it social media, online chat, mobile apps,
Salesforce
9 Key Strategies to Consider While Implementing Salesforce Marketing Cloud
Jun 1, 2023 | 5 Min Read
Managing customer expectations is one of the biggest challenges faced by marketers today. Traditional methods of
Salesforce
Building Customer-Centric Lending Operations Through a Loan Management Solution
May 28, 2023 | 5 Min Read
There’s no denying the fact that the process of applying for a loan is a tedious
Salesforce
Driving Marketing Efficiency and Revenue: Unleashing the Power of Salesforce Marketing Cloud
May 25, 2023 | 5 Min Read
A modern customer is always on the lookout for new information from businesses and prefers interacting
Salesforce
Maximizing Your Salesforce ROI With the Right Skilled Salesforce Developer for Your Business
May 23, 2023 | 5 Min Read
There’s a huge demand for Salesforce developers who are skilled at building customized Salesforce-based applications and
Salesforce
Promote Better Customer Acquisition and Conversion With Salesforce Marketing Cloud and Sales Cloud Integration
May 22, 2023 | 5 Min Read
The need for collaboration between marketing and sales departments is pivotal. This helps businesses with optimum
Salesforce
Nurturing Customer Loyalty in a Shrinking Market With Field Service Management Solution
May 20, 2023 | 5 Min Read
During an economic downturn, the quality of customer service by on field representatives of companies determines
Salesforce
How A SaaS-based Loan Management System Can Give Your Lending Operations An Edge
May 17, 2023 | 5 Min Read
To stay competitive in the modern society that demands swift delivery of goods and services, it
Salesforce
Vital Factors to Consider To Successfully Implement Salesforce Service Cloud
May 12, 2023 | 5 Min Read
Did you know 86% of customers are ready to pay more for a better customer experience?
Salesforce
Top Sales Challenges Addressed by Salesforce Sales Cloud
May 10, 2023 | 7 Min Read
There’s no denying the fact that a sales job is full of challenges. Sales managers are
Salesforce
The Ultimate Guide to Selecting a Next-Gen Loan Management Software: 10 Essential Factors
May 5, 2023 | 5 Min Read
Lending companies today are equipped with a range of options when it comes to loan management
Salesforce
Step-by-Step Guide To Improve Your Sales Team Through Salesforce Sales Cloud
Apr 28, 2023 | 5 Min Read
Salesforce Sales Cloud is an enterprise product that provides a top-notch platform for managing the end-to-end
Salesforce
A Comprehensive Guide to the Features and Benefits of Salesforce Service Cloud
Apr 27, 2023 | 6 Min Read
A quick introduction on Salesforce Service Cloud. It is one of the most popular customer service
Salesforce
8 Ways You Can Maximize Your Sales Performance With Salesforce Sales Cloud
Apr 27, 2023 | 5 Min Read
Since its inception, Salesforce CRM has received tremendous success. It provides a range of customization and
Salesforce
How To Choose The Right Salesforce Managed Service Provider To Maximize Your Salesforce Investment?
Apr 13, 2023 | 4 Min Read
Salesforce is an expansive platform with a range of features and tools. For more than two
Salesforce
Outsource or Stay In-house - Which One To Consider for Salesforce CRM Maintenance and Support
Apr 13, 2023 | 5 Min Read
Salesforce is the most preferred cloud platform for multiple businesses across the world to develop customized
Salesforce
6 Factors To Evaluate Before Considering Salesforce Managed Services
Apr 5, 2023 | 5 Min Read
Salesforce is one of the most widely used cloud-based CRM platforms. It offers a unique shared
Salesforce
5 Things To Know Before Implementing Salesforce Sales Cloud
Mar 23, 2023 | 5 Min Read
Salesforce Sales Cloud is a Customer Relationship Management (CRM) platform that helps enhance the efficacy of
Salesforce
7 Unexplored Ways Managed Services Can Make Your Salesforce CRM Better
Mar 16, 2023 | 4 Min Read
There’s no dearth of companies using Salesforce CRM these days. The CRM has top-notch capabilities to
Salesforce
How ChatGPT Integration With Salesforce Can Accelerate Your Business Growth
Mar 13, 2023 | 5 Min Read
ChatGPT is a new-age artificial intelligence (AI) chatbot that interacts with people in a human manner.
Salesforce
A Beginner's Guide to Salesforce CRM Managed Services: What You Need to Know
Feb 21, 2023 | 6 Min Read
Businesses across the world are using Salesforce CRM as a strategic tool for their growth. The
Salesforce
Salesforce Classic to Lightning Transition: Tackling the Top 6 Challenges in Migration
Nov 28, 2022 | 5 Min Read
Salesforce Classic used to be the main interface for Salesforce users until 2016. But, when compared
Salesforce
Salesforce Consulting Services: The Missing Piece in Puzzle for Users and Partners?
Oct 1, 2022 | 4 Min Read
With the ever-increasing technology product portfolios and M&As of Salesforce, it can be challenging for most
News & Media
Ambit Finvest Implements Salesforce CRM To Redefine Their Field Sales and Lending Operations
Sep 13, 2022 | 2 Min Read
Ambit Finvest Pvt. Ltd., a systemically important Non-Banking Financial Company (NBFC) of Ambit Group, announced the
Salesforce
Co-Create Success With the Changing Salesforce Ecosystem
Aug 30, 2022 | 4 Min Read
The Salesforce partner community is a powerful force. It is a place where Salesforce partners manage
Salesforce
4 Customer Centric Approaches for Small and Medium Sized Businesses
Aug 17, 2022 | 5 Min Read
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience
Salesforce
AppExchange vs Custom Development: Making a Conscious Choice in Salesforce
Jun 28, 2022 | 3 Min Read
Salesforce is an evolving CRM. It rolls out new features and updates in its annual releases,
Salesforce
6 Salesforce Administration Mistakes You Must Avoid
Jun 6, 2022 | 3 Min Read
It takes a variety of roles, experiences, and skill sets to manage Salesforce. From tech architects,
Salesforce
Managed Services: A Better Way to Administer Salesforce Deployments
Apr 27, 2022 | 4 Min Read
Consistent support and ongoing innovation are keys to a profitable Salesforce CRM. But keeping ongoing support
Salesforce
3 Tactics to Optimize Your Salesforce Implementation
Mar 8, 2022 | 5 Min Read
Salesforce implementation requires substantial planning and investment. While most businesses invest heavily during the implementation phase,
Salesforce
Optimize Pardot Capabilities With Migration to Lightning Experience
Jan 18, 2022 | 4 Min Read
Marketing automation is the key to building a successful business strategy. With so many market automation
Salesforce
5 Research-Based Insights to Improve Your Salesforce CRM Performance
Nov 16, 2021 | 3 Min Read
Businesses are adopting new digital solutions more than ever to drive growth, boost customer engagement, and
Salesforce
Is Salesforce CRM Managed Services a Fit for Your Business? Pros & Cons to Consider
Sep 27, 2021 | 4 Min Read
With tech-integrated personalized and adaptive solutions becoming the norm across businesses, it’s crucial to stay ahead
Salesforce
Future-Proofing the NBFC Sector – Building Technology-Integrated Operating Models
Sep 15, 2021 | 3 Min Read
COVID-led disruptions impacted NBFCs on all fronts. Not only did their NPAs increase immensely, the credit
Salesforce
Bridging Value Gap of Traditional CRMs With Salesforce Implementation
Jul 27, 2021 | 3 Min Read
A CRM is the hub for all customer-facing activities and helps you keep data, notes, metrics,
Salesforce
Strategies to Best Optimize Your Salesforce License Cost & Usage
Jul 14, 2021 | 2 Min Read
Did you know you can reduce Salesforce license cost by ~ 60% by switching to the
Salesforce
Optimizing Salesforce License Usage & Costs
May 31, 2021 | 4 Min Read
In technology adoption, dollars and goals are two aspects that often have conflict. For successful Salesforce
Salesforce
Mitigating CRM Implementation Challenges with Salesforce Consulting Services
Feb 8, 2021 | 3 Min Read
With the ability to streamline nearly every business function, Salesforce is undeniably the most preferred tool
Salesforce
Breaking Data Silos with MuleSoft Salesforce Integration
Dec 16, 2020 | 3 Min Read
Customers have graduated from the need for ‘experience’. Now the new basic is ‘connected experience’ that
Salesforce
How Salesforce is Enabling Organizations to Tide Over COVID-19
Sep 21, 2020 | 3 Min Read
COVID-19 outbreak drove every organization to ponder on – Now What? Some businesses were temporarily halted,
Salesforce
Instantly Deploy Free COVID-19 Care Response Solution with Global Salesforce Implementation Partner
Apr 28, 2020 | 3 Min Read
World leaders and global health care providers are overwhelmed with inbound calls and an amplified number
Salesforce
Optimize CRM OpEx through a Remote Salesforce Administrator
Feb 4, 2020 | 3 Min Read
Customer Relationship Management (CRM) software has gained the status of a fundamental tool for optimizing Sales,
Salesforce
Transforming Field Service Operations by Leveraging Technology and the Salesforce Ecosystem
Dec 27, 2019 | 9 Min Read
Field Service is a critical functional area for any industry which needs to physically move goods
Salesforce
Optimizing OpEx with Salesforce Managed Services
Dec 10, 2019 | 3 Min Read
The demand of customers for a personalized experience, the need for marketing, sales, and customer service
Salesforce
6 Challenges When Migrating to Salesforce Lightning and How to Overcome Them
Dec 3, 2019 | 4 Min Read
If you are still a Salesforce Classic user, migration to Salesforce Lightning would be one of
Salesforce
4 Tips to Maximize your Dreamforce Experience
Nov 4, 2019 | 2 Min Read
In just two-weeks, thousands of trailblazers from around the world will flock to San Francisco to
Salesforce
How To Find A Reliable Salesforce Partner?
Oct 15, 2019 | 4 Min Read
One of Salesforce’s strongest features is its ability to be customized to suit the needs of
Salesforce
Getting Smarter with Salesforce Einstein
Jun 24, 2019 | 5 Min Read
Artificial Intelligence (AI) is endorsing a paradigm shift in the industry today. It sure has been
Salesforce
Salesforce for Wealth Management Companies
Apr 1, 2019 | 5 Min Read
Wealth Management firms constantly face challenges in maintaining client relationships, building a book of business, handle
Salesforce
Key Challenges Organizations Face When Implementing Salesforce CRM
Jun 28, 2018 | 3 Min Read
Before implementing Salesforce, it’s imperative to understand the challenges, strengths and limitations faced during the implementation
Salesforce
Salesforce CRM Whitepaper for Wealth Management Companies
Aug 3, 2017 | 2 Min Read
In the current landscape, Wealth Management firms have been facing a number of profound challenges, from
Salesforce
5 Strategic Steps for Ensuring Success with Salesforce
Jul 10, 2017 | 3 Min Read
Businesses today are challenged to keep pace with the change in customer behavior. The rise of
Salesforce
Delivering Success with Salesforce
Jan 2, 2017 | 4 Min Read
Business has never faced the type of challenges that it faces in today’s rapidly changing technology
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